This service is brought to you by SurfAnytime Ltd.

SUBSCRIBER AGREEMENT 

These Terms and Conditions constitute an agreement between you and SurfAnytime Ltd, 38 Queen Street, Glasgow, G1 3DX ("SAT"). 

These Terms and Conditions apply to the use by you of the SAT on-line information, communication and other services provided by SAT (the "Internet Services"), the different payment and connectivity options (the "Access Options"), and access to information and services provided by third parties (the "Third Party Service(s)") and the use of the software program(s) (the "Software") and any associated documentation which may be included in the delivery (the "Accompanying Material") that you, the end user, are now taking into use. The Internet Services allow you access to the Internet and your use of the Internet is at your own risk and is subject to any applicable laws. SAT does not accept responsibility for Third Party Services obtained by you when using the Internet.

You should read these terms carefully. By completing the registration request and by using the Internet, you agree to be bound by these Terms and Conditions. 



Bronze Option



1. The monthly subscription rate for this package is £9.99 (incl VAT) per month. This will allow you flat-rate access to the Internet. Flat-rate access to the Internet will be made available 24 hours per day. You are entitled to access the Internet for a period of no more than 60 hours per calendar month irrespective of the length of that month, after which your account may become inactive until the beginning of the following month.  

Customer usage will be monitored, should you approach 5  hours usage in any one day, an automated email will be sent to your contact address warning you of your usage.  Continued use may invoke a temporary suspension of your account.  This suspension will be lifted at midnight on the day it is set.

2. You can cancel your subscription at any time by email to billing@surfanytime.com provided you give us 7 days prior notice. Please note that if you cancel your subscription part way through a month we will not refund any part of your subscription payment. 

3. This access option is offered to domestic customers only.

4. You can only use this access option by calling from a BT line. This access option cannot be used by mobile phone. 

5. Upon registration you will be advised of your dial up telephone number to use this access option. Please note that if you do not correctly follow the downloading instructions, you will not get the proper connection and you will be charged for Internet access usage directly by your telephone service provider. You are responsible for ensuring that your computer dials up using the correct telephone number.

6. You must not disclose your passwords or user IDs to any third parties. 

7. If you suspect that the password and/or user ID has been revealed to a third party or that there has been any misuse of your account, you must notify us immediately and seek fresh passwords and user IDs.

8. The dial up connection will be automatically disconnected after 2 hours of continuous connection regardless of activity. If you use software or other methods to counteract cut-off measures SAT reserves the right to terminate your subscription. 

9. Should you wish to change from this access option to one of our other access options you may do so by giving us 7 days written notice. Any such change will be implemented on the date on which your next subscription payment would otherwise have been made. A change of access package can only be made once per quarter. 

10. Our liability 

We are not liable to you (whether as a result of breach of contract, negligence or other tort or otherwise) for:

Any damage or loss arising from the consequences of our failure to
provide the Service in accordance with these terms and conditions; or

Loss of profit, any indirect or consequential loss, loss of data,
business, or savings or for any wasted expense including but not limited to
the cost of using any other service.

We are not liable for any failure to perform our obligations if we are
prevented from doing so by an event beyond our reasonable control (which may include, without limitation, strikes; labour disputes; acts of God; war; riot; civil action; malicious damage; compliance with any law, governmental or regulatory order, rule, regulation or direction; any act or omission of any government or other competent authority; accident; equipment or services failure, including the unavailability of third party telecommunications services, lines, or other equipment; fire; flood or storm).

 

11. All prices and costs quoted herein are inclusive of VAT and payment must be made to us via credit card (Visa or MasterCard) or debit card. We reserve the right to charge interest at the rate of 2% per month above base rate of the Bank of England on any overdue accounts. 

12. Under the Consumer Protection (Distance Selling) Regulations 2000, a consumer may have the right to a 7 day ‘cancellation period’ in relation to certain contracts. However, you acknowledge that you wish to be able to connect to the Internet, using this access option, as soon as is reasonably possible and as such you will not have any such right to cancel this agreement during that period. 


13. Please read these terms and conditions carefully to ensure that you understand them. Once you complete your registration process, you will have entered into a legally binding contract for the provision of the access service.

14.  We reserve the right to alter these terms and condition as necessary. 

15 Email
15.1) We do not back up individual mailboxes.
15.2) Email messages are removed from our servers automatically when they are 60 days old.  This applies if the message has been read or not.  You must download your email onto your local machine to prevent this.